HOLIDAYS IN THE TROSSACHS
01877 386369 or 07912 539263
We expect our guests to be considerate and to abide by the following rules:
Guests must pay for any losses or damage caused to the property.
Take good care of the property and leave it in a clean and tidy condition on departure.
Allow us or our Agents reasonable access to the property should there be an urgent requirement.
Must not sell or transfer the booking to another party without our permission.
Exceed the number of people stipulated in the booking agreements.
Cause annoyance or become a nuisance to occupants of nearby premises.
Smoke inside the property.
Allow pets to enter into the property.
The water supply is from a private supply and is sometimes discoloured, but is subject to a thorough treatment process on site which is regularly serviced and maintained. However it is recommended that the tap water should be boiled for drinking and food preparation purposes.
Telephone is provided for incoming calls and calls to us and the emergency services only. Outgoing calls will be chargeable.
Internet is very slow due to rural location and is suitable only for checking emails or browsing websites.
Cancellation or Curtailment we operate a strict no refund policy and therefore recommend that travel insurance is in place to cover any unforeseen circumstances that may result in the cancellation or curtailment of your holiday. The exception being: holidays cancelled because of Government imposed restrictions will be offered a full refund of any amounts paid to us or the opportunity to choose available alternative holiday dates.
Liability. We as owners shall not be liable for any loss, damage, expense, accident, injury or inconvenience, whether to person or property, which you or any other person may suffer or sustain, arising out of or in respect of this letting.
Availability. If the property is not available due to circumstances beyond our control, (e.g. fire or such damage) we cannot guarantee to provide alternative accommodation. All monies will be repaid and you will have no claim against us.
Breach of contract. Any breach of these conditions by the guest or any other party may result in all parties being asked to leave the property immediately. Should this happen there will be no right to refund.